Frequently Asked Questions (FAQs)
Frequently Asked Questions
Get quick answers regarding shipping times, cancellations, policies, and order handling.
Shipping & Delivery
Yes, we offer FREE standard delivery across India on all prepaid and Cash on Delivery (COD) orders.
Domestic orders within India are usually delivered in 5 to 7 business days from order dispatch. Orders are dispatched within 24-48 hours.
Yes, we ship worldwide. Shipping rates are calculated at checkout based on the weight and destination country.
Refunds & Exchange Policy
No. HAYAMIRA operates on an Exchange-Only policy. We do not provide cash or payment gateway refunds under any circumstances.
Exchanges are accepted only in case of a wrong product delivered, or a genuine manufacturing defect, subject to our team's verification. Size alterations, change of mind, fit preferences, or minor stitching threads are not eligible.
You must submit an exchange request within 24 hours of delivery. Please message us on WhatsApp (+91 81603 65127) with your Order ID, along with photos/videos of the package label and defective product.
Cancellations & Payments
Cancellations are only possible before the order has been packed and dispatched. Once shipped, cancellations cannot be made.
We accept secure online payments via Razorpay (UPI, Credit/Debit Cards, Net Banking) and Cash on Delivery (COD).